All products supplied by the company are warranted as follows:
- 10 years against seal failure of double glazed sealed units
- 5 years manufacturers warranty for performance of integrated blinds
- 10 years manufacturing defects
- 1 year hardware*
- 10 years surface finish excluding timber products**
In addition all installed products are backed by our free 10 year insurance backed guarantee which includes deposit protection.
*Locks, handles and hinges should be regularly lubricated with a light machine oil to ensure maximum performance.
**Factory applied timber coatings are warranted for 2 years against peeling, cracking or blistering - excludes products that have been modified or repaired by the customer without our written agreement.
The surface of all products should be cleaned regularly with a mild solution of soapy water. Abrasive cleaners must not be used as they will damage the surface finish and invalidate the warranty.